Available 24/7
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Within Kuwait:
Free standard shipping on orders over 25 KD
Delivery fee: Fixed at 2 KWD
Orders confirmed before 7:00 PM (Kuwait time) will be delivered the same day
Orders confirmed after 7:00 PM (Kuwait time) will be delivered the next day
The Gulf Region:
Delivery takes 2–3 business days
Free standard shipping on orders over 25 KD
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Material: Sturdy felt for a sleek, structured look
Colors: Available in 5 elegant shades
Handles: Two reinforced handles with double stitching for extra strength
Shape: Classic tote silhouette with flat sides and a semi-rigid base to maintain its shape during use
Closure: Open top for easy access – no zipper
Foldable: Easily folds flat for convenient storage and travel
Uses: Perfect for daily essentials, light shopping, or casual outings and trips
Delivery fee: Fixed at 2 KWD.
Orders confirmed before 7:00 PM (Kuwait time) will be delivered the same day.
Orders confirmed after 7:00 PM will be delivered the next day.
Delivery times may be affected by circumstances beyond our control.
Delivery takes 2–3 business days
International shipping is available to GCC countries.
The customer is responsible for all international shipping costs, customs duties, and applicable taxes. These charges will be clearly displayed before checkout.
If the error is from the website (wrong item, defective product, or item not as described):
Returns must be requested within 48 hours.
The website bears all shipping costs. .
If the customer wishes to return or exchange a non-defective product:
The customer will bear a 2 KWD delivery fee.
The product must be unused and in its original packaging.
For hygiene and safety reasons, perfumes that have been opened or used cannot be returned or exchanged, unless defective.
return Procedure:
Contact us at: 66643395.
Upon approval, a pickup will be scheduled.
Once the returned item is received and verified, a refund will be processed according to your bank’s policies.
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